cross-cultural training


20+ years in China

The founder of DIALOGISTA — Albert Krisskoy — came to China in 1993. After getting his B.A. at a local university he started to work and over the years had an opportunity to be in a variety of roles: establishing offices and distribution channels, working as marketing and sales manager in a highly competitive food industry, being entrepreneurial leader of a sizeable consultants team and an employee in one of the biggest private Chinese companies. And along the way he accumulated first-hand experience of working with Chinese people as bosses, colleagues, employees, customers and providers. He holds an MBA from IE Business School.

Albert Krisskoy

To bridge gaps between Europe and China

Practical solutions are offered to following types of clients:


Have training on how to work efficiently with China: get deals done, build communication and smooth work-flow.


Learn how to improve HR management related to China: retain employees, increase motivation, have stronger teams.


Get a better grasp of China markets and its players: add value to China projects, avoid common mistakes, achieve stronger revenues.


With clear objectives
  • Courses consists of modules that can be combined to create a tailor-made set for training to deal with various situations in communication with Chinese counter-parties.

  • All contents can be delivered in English, Spanish, Russian or Chinese with equal fluency.

  • Main modules are listed below and new modules can be developed on request.

Business Modules

Current business climate in China

Provides an overview of the reforms done in the last 30 years and then describes how the mentality traits were influenced by the changes. At the end of the module the evolution of foreign presence in China is explained in order to have better understanding of the current situation.

Business practices of small Chinese companies

With practical cases and exercises, this module describes the practices of companies in manufacturing sector, service sector and also explains differences between coastal and inland areas.

Business practices of large Chinese companies

It is important to understand how these companies grew big and who really owns them. After dealing with this subject, the module describes how they beat foreign competitors. And then the focus moves to the new age: online business and its peculiarities.

Business practices of State-Owned Companies

How the government runs them and what are the priorities and plans, together with practical examples of negotiation techniques employed by these companies — these are the topics of this module. It also provides an overview of the recent phenomenon of going out — outbound Chinese investment.

Culture Modules

Foundations of Chinese culture

Module starts with history and the overview of nation's development. Then various religions that gave shape to China's soul are explained. Important aspects of language are discussed in order to find out if the language makes Chinese civilisation unique and hard to access for an outsider?

Worldview from the Middle Kingdom

Viewpoints from ancient times, then it was civilisation versus barbarians clash, from Middle Ages, then China did not need much from outside world and from the modern times, with uneasy love-hate relationship with the West are carefully analysed in order to see what defines China’s current worldview.

Mind-set of Chinese businessmen

Three different generic mind-sets are analysed: first-generation rich, second-generation rich, executives and employees. For each one an overview of typical negotiation styles and motives is provided.

Cities vs. villages,
young vs. old,
rich vs. poor

This module is dedicated to contrasts that are observed now in China: geographical differences, generational divisions, social split and GINI gap. By looking at both sides, a better picture comes into view.

HR Modules

Challenges for HR manager

This module is full of practical cases that foreign HR managers encounter in their work with Chinese people. It focuses more on a situation when foreign company is established in China, but also deals with cases when Chinese staff is employed in Europe.

Managing Chinese staff

Being a manager in China has its unique challenges and this module is designed to equip managers or business owners with knowledge necessary to understand their Chinese staff, motivate them and prevent high turn-over rates that plague most foreign companies in China.

China HR for an entrepreneur

It is hard to start a company in China and it is sometimes even harder to attract Chinese staff to a start-up. The best motivational schemes are discussed in this module as well as the analysis of common mistakes that ruin many start-up companies in China.

Practical Modules

Analysis of typical mistakes made by foreigners

Common mistakes committed in the projects related to purchasing in China are analysed, and practical solutions and hints are given. The same is done for projects in reverse direction — when foreigners are selling to Chinese. The module also includes suggestions on how to avoid mistakes dealing with Chinese businesses when they go out of China to foreign markets.

Chinese colleagues and bosses

Working with Chinese colleagues have many advantages and some challenges. How to navigate them successfully in order to have effective work environment is the main theme of this module. It also deals with situations when foreign staff has Chinese bosses, relevant both to the cases of foreigners working in China and for increasing number of Chinese companies coming to Europe.

Relocating to China

Practical tips and solutions for those who are to move to China soon. The module is dedicated to the issues outside of work, for example how to relocate with family, options for the kids, where to find an apartment, how to start learning the language, etc. These can be very important in order to have a successful start in China.

Ready-made programs

That can be further customized


Direct and transparent

  • €688

    per module
  • 3 hours of delivery
  • up to 30 participants

  • €2888

    per program
  • 5 modules
  • up to 50 participants
  • Courses can be delivered at any place.

  • Travel expenses will be billed according to the budget pre-approved by client.

  • The price excludes costs related to venue and participants.

Read pricing policies

And get more value!


Discounts are available, based on ordered quantity of modules, programs, hours of consulting or development hours.

Travel costs

DIALOGISTA’s main location is in Slovenia. Travel costs will only include plane tickets (if needed) and hotel.


Exclusive programs and modules can be developed at extra price, based on the complexity of the assignment.


50% of the total amount (including travel budget) to be settled before the start and 50% within 5 days after last delivery.


Direct and efficient

If you have any questions, would like to receive more information or need to book a program, you're welcome to send an email or get in touch by phone.